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Hi,
I am a new Sify BB user and have been using it for the past 5 days.I know this is too early to pass judgement on Sify but anyways i decided to write my experiences ...Do check this space as i will try and keep it updated with all the major happenings ... I opted for Sify after receiving a favorable review from one of my friends who uses it and lives a few apartment blocks away from me...I did not have much choice as there was just BSNL and Sify in my area.I had applied twice for BSNL but its been six months since..So i had to opt for Sify... My friend and i share an apartment ..we both go out at 8am and are back only by 6 pm...so we called our area CTO and told him to come before 8 am the next morning...And next day he turned up at 7:15 am explained to us all the plans and went of with half the money as advance... As promised he got us the connection and the user id and password within 2 days of his coming ..Speeds have been gr8...My friend who lives a few blocks away has reported an avg downtime of 2/3 days per month...He even got his validity extended(Unlimited connection) whenever the downtime was more than a day!.... For the past 5 days, i have experienced a downtime 0f 1 night ...it was serviced promptly within an hour of attending my call the next morning(read my previous post)... I also got a call from customer care he gave me his number and also offered to install an antivirus ,which i politely refused....If my CTO did not respond to my calls he told me to report to him personally... Overall i am impressed with their services thus far.I am hoping this continues. Pros Prompt action from CTO and CC Very good speeds Doesn't seem to be effected by rain or any other weather conditions Cons Bleeds mb during surfing .No way of actively tracking your usage.Limited connections could be a problem. Customer care do not pick up the phone after 10 pm(contrary to their 24/7 support claim) Annoying pop up adverts from sify. Loads Sify home page everytime u login. Conclusion:Not bad ....I have seen worse.....the pros outweighs the cons will keep this space updated Regards,My experiences |
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